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 Zoho Recruitment 2022
Technical Support Engineer
Zoho
Job Location : chennai
Tue Aug 09 2022

Qualification : Any Degree
Full Time
Salery : As per company standard

About Company
Zoho offers beautifully smart software to help you grow your business. With over 75 million users worldwide, Zoho’s 50+ products aid your sales and marketing, support and collaboration, finance and recruitment needs—letting you focus only on your business. Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products.


Job Description

  • Provide support via calls, emails and chat
  • Operate as the customer’s initial point of contact
  • Communicate with the development teams to provide quick and effective solutions
  • Understand and follow through with the steps of the CX journey
  • Provide product demos by crafting relatable real-life use-cases

Skills Required

  • Excellent communication skills
  • Strong logical reasoning with an eye for detail
  • A focus on providing excellent customer experiences
  • The ability to stay on top of the products we support
  • The potential to be self-driven and passionate about learning
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