Ads
Siemens Recruitment 2022
System Engineer
Siemens
Job Location : pune
Thu Jun 16 2022

Qualification : BE/B.Tech/ME/M.Tech
Full Time
Salery : As per company standard

About Company
Siemens is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers


Job Description

  • Provide technical support to US/UK customers and clients through inbound and outbound calls
  • Conduct health check of electrical vehicle (EV) chargers, check log entries to find root cause of the issue.
  • Collaborate with R&D team to resolve issues.
  • Provide Weekly/Monthly reports on tickets/service requests worked
  • Maintain good customer relations.
  • Maintain records of conversation with customer and analyze the data.
  • Write and submit timely reports on performance, targets and customer queries.

Skills Required

  • We need a graduate – BE/Diploma degree in Computer/Electronics/Electrical with 0 -12 months of experience
  • Phone support experience with US/UK customers
  • Communicative & socially confident
  • Flexible to work in any shifts
  • Customer oriented attitude with professionalism.
  • Strong multitasking, time management and target achieving skills.
  • Excellent communication and listening skills with good command over the English language
  • Knowledge on Electric Vehicle and chargers.
  • Curious to learn and integrate new technologies.
Ads