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 PTC Careers 2022
Technical Support Engineer
PTC
Job Location : pune
Tue Aug 02 2022

Qualification : BE/B.Tech
Full Time
Salery : As per company standard

About Company
PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.


Job Description

  • Associate Engineer will be responsible for providing, documenting solutions and root cause analysis for medium complexity customer issues, using a customer centered approach.
  • Collaborate with other offices worldwide to provide first class support for mission-critical customers.
  • Associate engineer is responsible for the smooth operation of Cloud hosted solutions and will provide or execute resolutions to any incidents reported by the customer or received through internal monitoring.
  • This role is also responsible to restore normal operations to PTC hosted clients as quickly as possible in the event of a critical incident.

Skills Required

  • Bachelor’s Degree (B.E./B.Tech) or equivalent in Engineering
  • Good Communication and verbal skills
  • Hands on knowledge on Java and Linux
  • Excellent Problem-solving and decision-making skills
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