Job Description
The Data Integrity Group continuously strives to keep the business division’s contact (individual), client (company) and employee coverage database correct and up-to-date. They assist with data maintenance, cleansing, mining, pooling and mapping efforts.
Job Responsibilities include:
- Researching corporate actions and taking necessary steps to realign firm systems / reports after co-ordinating with sales / business divisions, IT teams and Operations
- Managing workflow tools, data integrity reports, CRM requests, user queries, etc
- Keeping contact repository database updated with contact moves, departures, mass address & telecom changes, etc
- Validating and setting up clients in Firm’s customer relationship management (CRM) systems
- Interaction / follow-up with MS sales representatives
- Composing & sending apt and properly worded communiqué requesting information, reporting errors & problems, responding to queries, etc
- Off-boarding clients
- Other items TBD over time
Skills Required
- Fresher – Graduate (BCOM/BMS)
- Knowledge of MS Excel, MS Word, MS Outlook, etc
- Excellent written and spoken English
- Attention to detail, quality and accuracy
- Good analytical skills
- Team player
Skills desired
- Good Communication skills