Kyndryl Off Campus Drive 2022
Associate Technical Engineer
Job Location : bangalore
Sat Jul 16 2022

Qualification : BCA / BSC / MSC / MCA / BE / B Tech / ME / M Tech
Full Time
Salery : As per company standard

About Company
Kyndryl has announced a job notification for the post of Associate Technical Engineer. A student from various disciplines can apply for Kyndryl Off Campus 2022. Interested and eligible candidates can read more details below. (Kyndryl Off Campus Drive 2022)

Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.

Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers.

Providing remote Infrastructure support delivery and performing problem cause analysis.

Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.

Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.

Anticipating customer needs and effectively addressing concerns related to their issue or resolution.

Providing direct technical assistance to customers via phone, email, and chat.