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Keysight Off Campus Drive 2022
Technical Support Engineer
Keysight
Job Location : bangalore
Tue Jul 26 2022

Qualification : BE/B.Tech/ME/M.Tech
Full Time
Salery : As per company standard

About Company
At Keysight, we believe every breakthrough idea starts with a vision. We work with the visionaries who imagine what’s next for a more connected and safer world, exploring the edges of test and measurement science to enable these innovators to create the technologies that define our future. With more than 80 years of a rich history of innovation and over 1700 US and foreign patents issued or pending, we have customers in more than 100 countries around the globe, served by a passionate and diverse workforce of more than 13,000 employees.


Job Description

Provides engineering support to customers, customer support personnel and field support staff on systems and product issues. Works with customer and company personnel to define technical problem, determine the solution and assist customer in implementing the fix. Provides technical feedback to engineering concerning product changes/enhancements. May support 3rd party products and be called on-site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation. Creates tests, tools, and diagnostic procedures for use by product support personnel. May quality check technical product documentation. Leverages post sales interactions with customers to probe and qualify further revenue opportunities. May book transactional sales opportunities and provides highly qualified leads to sales.

  • Works on technical support assignments with clearly defined objectives
  • Solves problems of limited scope and complexity

Skills Required

  • Bachelors or Master Degree or University Degree or equivalent.
  • No prior experience required; may have up to 2 years’ relevant experience.
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