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 Infosys Walkin Interview Pune 2022
Customer support /Service Desk
Infosys
Job Location : pune
Thu Aug 04 2022

Qualification : BE/B.Tech/BCA/MCA/B.Sc/M.Sc
Full Time
Salery : As per company standard

About Company
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey


Job Description

  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
  • General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
  • Productivity applications like Microsoft office tools.
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customer’s time
  • Good time management, ensuring all contacts with customers add value
  • Work from Office

Skills Required

  • Good communication Skills and Verbal Skills
  • Good teamwork
  • Problem solving
  • Initiative and enterprise
  • Planning and organizing
  • Self-management
  • Quick learning Skills
  • Good technology Subjects.
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