Job Location : pune
Sun Jul 10 2022
Salery : As per company standard
Infosys is hiring for the post of Process Executive. Students from Any Background can apply for Infosys Requirement 2022. Interested and eligible candidates can read more details below.
SLA Process compliance, Resource Planning, Business process improvement
Knowledge of operation management
Driving Daily/Weekly/Monthly Governance calls with client.
Prepare/review the process definition & documentation for the specific process within purview to enable manager to finalize the TO BE Process
Co-Ordinates and conduct training for the team in order to ensure right skilling
Monitors/ ensures process compliance and periodically updates SOP changes as required as part of the quality plan in order to ensure adherence to process steps
Resolves escalations from the process owners in order to ensure strong customer relationships
Provide feedback on error transaction and conducts RCA with help of quality SPOC
Self-starter, having a proactive approach in terms of process improvement, identifying risks and engaging client.
Ability to handle multiple tasks and adherence to on time delivery.
Understand the contractual requirement for the process and deliver the same.
Excellent written and verbal communication skills
Good attention to detail
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