Act as key point of contact in collaborating closely with external and internal partners
Identify Process Defects and improve TAT and enhance SLA’s
Measure the teams’ efficiency, Generate Lean / process improvement ideas
Complaints or issue handling, Responsible for HR Metrics and MIS or Reporting in Excel / reporting tool
Supporting Global Procurement teams with a wide variety of operational procurement activities
Provide all operational support to the Strategic Sourcing teams
Collect, prepare and provide analysis and reports on category specific data to facilitate the accurate
Strategic decisions
Support the Category Teams with all operational elements of Strategy developments e.g. Opportunity
Assessment preparation and outputs
Use Category and system knowledge to set up the content for negotiations i.e. RFQ, e-auction
Supporting the Category leaders in the contract Management cycle