DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most.
Provides information on problems concerning system function(s) which have been escalated through a problem ticket process.
Provides diagnostic information and determines alternatives.Coordinates, conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems.
Provides expert technical advise and input in developing and creating new service offerings or technologies, such as, working with desktop engineering teams on the development of the standard operating environment (SOE) for the account(s) and other related activities to ensure that client needs are met in a cost effective and timely manner.