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Citibank Recruitment 2022
Production Support Analyst
Citibank
Job Location : chennai
Fri Aug 12 2022

Qualification : BE/B.Tech
Full Time
Salery : As per company standard

About Company
Citi’s technology team is growing at lightning speed, and we’re looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe – we’re changing the way people bank and how the world does business. Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi’s unmatched globality and vast expertise.


Job Description

  • This role is part of ICG Production Services team in Pune India, supporting the multiple technology platforms across Markets, Securities and Treasury and Trade.
  • The successful candidate will be working closely with ASPAC and EMEA business and DEV teams globally while supporting the applications during ASPAC and EMEA time zone.
  • The ideal candidate should be technically astute, well organized, and proactive and be comfortable discussing issues with business and technical users at all levels.
  • They also need to possess great multitasking skills.
  • The candidate must be willing to participate in the weekday and weekend support roster.

Skills Required

  • Self-motivating
  • Ability to work in a team environment
  • Ability to learn new skills quickly with little supervision
  • Basic understanding of PCs & networking
  • Applies analytical thinking and knowledge of data analysis tools and methodologies.
  • Applies professional judgment when interpreting data and results.
  • Requires attention to detail when making judgments and recommendations based on the analysis of factual information.
  • Breaks down information in a systematic and communicable manner.
  • Opportunities to work on real-time, low latency, multithreaded client-server application with state-of-the-art technologies. Opportunity to work in diverse technologies (C++, Java, Perl) in Unix environment. Additional opportunity to gain experience of this industry standard and recognized methodology for service support and delivery.
  • Basic level experience in an Apps Support role (combination of education/experience). 0 – 18 Months experience
  • Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
  • Participation in some process improvements.
  • Previous experience or interest in standardization of procedures and practices.
  • Analytical and troubleshooting skills.
  • Knowledge in banking applications and server infrastructure
  • Basic knowledge of Operating Systems
  • Good interpersonal and communication skills, great teammate
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